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Call Center Agent (Real-Estate)

--MASTERMINDS--
Our client, a leading company specializing in real estate and complex housing, is seeking a qualified Senior Call Centre Agent to fill this position and play a vital role in the overall success of the company.


Location

Baghdad - Karkh

Working time

9 Hours per day  / 6 Days a week

Salary range

750,000 IQD + Benfits per month 

Gender

 Female

Responsibilities

  • - Handle inbound and outbound calls professionally, providing accurate information about real estate projects and housing complexes.
  • - Follow up with potential clients and convert inquiries into sales opportunities.
  • - Contribute to training and guiding new team members.
  • - Prepare periodic reports on call performance and client satisfaction.

Qualifications

  • - Proven experience in call centres or customer service.
  • - Background in real estate or sales is an advantage.
  • - Proficiency in computer use and CRM systems.
  • - Strong communication and interpersonal skills with the ability to handle diverse client profiles.