Customer Service & Order Fulfillment Officer
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Our client, a leading company in International Online Shopping, is seeking a qualified Customer Service & Order Fulfillment Officer to fill this position and play a vital role in the company’s overall success.
Location
Baghdad
Working time
8 Hours per day / 6 Days a week
Salary range
500,000 IQD
Gender
Female
Responsibilities
- Receiving customer orders through WhatsApp, the company website, and social media platforms.
- Tracking shipments and coordinating delivery operations across Iraq.
- Maintaining and organizing order records, expenses, and invoices.
Qualifications
- Excellent communication skills and a professional, polite approach when dealing with customers.
- Strong financial accuracy, ability to handle different currencies, and good command of English.
- Proficiency in email communication, formal correspondence, and organizing and tracking customer orders and shipments.