General Manager – Operations & Branches
--MASTERMINDS--
Our client, a leading company in the Organic pressing sector, is seeking a qualified General Manager – Operations & Branches to fill this position and play a vital role in the company’s overall success.
Location
Baghdad - Palestine St.
Working time
Full Time / 6 days a week
Salary range
3,000,000 - 3,500,000 IQD
Gender
Male
Responsibilities
- • Oversee the company’s headquarters, branches, departments, and overall day-to-day operations.
- • Ensure branch managers, department heads, and employees meet performance, quality, and accountability standards.
- • Conduct regular and unannounced branch and department visits to assess operations, compliance, and employee performance.
- • Identify operational weaknesses and implement controls to reduce errors, financial losses, misconduct, and potential theft.
- • Maintain effective inventory controls and ensure accurate stock records, quantities, and movements.
- • Oversee HR-related matters, including attendance, punctuality, leave, discipline, payroll coordination, employee development, and workplace standards.
- • Ensure strong coordination between departments and maintain high standards of customer service.
- • Oversee financial activities and accounting procedures to ensure accuracy, compliance, and proper internal controls.
- • Develop employees by identifying strengths, performance gaps, and training needs.
- • Build a positive company culture that promotes engagement, accountability, and long-term employee loyalty.
- • Develop SOPs, reporting systems, and KPIs that improve operational efficiency and support the company’s expansion across Iraq and future international growth.
Qualifications
- • Minimum 5 years of experience in management and operations, preferably within a multi-branch environment.
- • Proven experience leading employees, department heads, and branch managers.
- • Strong ability to identify operational gaps and implement effective corrective measures.
- • Experience in inventory control, stock management, and reducing discrepancies, losses, and operational risks.
- • Good understanding of HR operations, including attendance, discipline, leave, payroll coordination, and performance management.
- • Ability to oversee financial operations and accounting controls.
- • Strong leadership, problem-solving, decision-making, and accountability skills.
- • Ability to develop employees and build a productive, committed work environment.
- • Experience in implementing SOPs, reporting structures, and KPIs.
- • Previous experience in operational improvement or organizational restructuring is preferred.