Reservation & Ticketing Agent
--MASTERMINDS--
Our client, a leading travel and tourism company in Baghdad, is seeking a qualified Reservations and Ticketing Officer to fill this position and play a vital role in the company’s daily operations and customer service excellence.
Location
Baghdad - Mansour
Working time
6 Days a Week
10:00 AM - 6:00 PM
or3:00 PM - 11:00 PM
Salary range
750,000-900,000 IQD
Gender
Male / Female
Responsibilities
- Receive booking requests from clients via phone calls and social media platforms
- Organize, confirm, and update reservations in the system or records
- Provide clients with all necessary information regarding services or appointments
- Follow up on daily bookings and ensure appointments are properly arranged
- Communicate with clients professionally and handle inquiries or issues politely
Qualifications
- least one month of experience in reservations or customer service
- Ability to book airline tickets, hotels, and manage travel requests
- Excellent communication skills and professional customer handling