Ticketing Officer
--MASTERMINDS--
Our client, a leading company in the Travel & Tourism sector, is seeking a qualified Booking & Ticketing Officer to fill this position and play a vital role in the company's overall success.
Location
Baghdad - Al-Mansour
Working time
9 Hours per day / 6 Days a week
Salary range
600,000 - 800,000 IQD
Gender
Female
Responsibilities
- • Handle flight and hotel bookings for Hajj and Umrah trips according to customer requests.
- • Issue, modify and cancel travel tickets through booking systems.
- • Respond to customer inquiries by phone, social media and in person, and explain available packages and prices.
- • Follow up on customers' bookings and confirm travel details and required documents.
- • Maintain accurate records of bookings, tickets and payments.
- • Coordinate with airlines, hotels and partners to ensure trips run smoothly.
Qualifications
- • Good command of the English language.
- • Strong communication and customer service skills.
- • Attention to detail and accuracy when handling passenger data and documents.