Customer Care Representative
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Our client, a leading company in the glass and aluminum construction projects sector, is seeking a qualified Customer Care Representative to fill this position and play a vital role in the company's overall success.
Location
Baghdad - Al-KarkhWorking time
Full Time / 6 days a week
Salary range
800,000 IQD
Gender
Male / Female
Responsibilities
- - Respond to client calls, messages and inquiries promptly and professionally.
- - Provide clients with information about the company's glass and aluminum projects and services.
- - Follow up on client requests and complaints until they are resolved.
- - Coordinate with the projects and sales teams to update clients on their orders and project status.
- - Keep accurate records of client interactions and requests.
Qualifications
- - At least 2 years of experience in customer service or customer care.
- - Excellent spoken communication in Arabic and English.
- - Good computer skills, including Microsoft Office.
- - Strong listening and problem-solving skills.
- - Patient, courteous and professional manner with clients.