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Customer Care Representative

--MASTERMINDS--
Our client, a leading company in the glass and aluminum construction projects sector, is seeking a qualified Customer Care Representative to fill this position and play a vital role in the company's overall success.


Location

Baghdad - Al-Karkh

Working time

Full Time / 6 days a week

Salary range

800,000 IQD

Gender

Male / Female

Responsibilities

  • - Respond to client calls, messages and inquiries promptly and professionally.
  • - Provide clients with information about the company's glass and aluminum projects and services.
  • - Follow up on client requests and complaints until they are resolved.
  • - Coordinate with the projects and sales teams to update clients on their orders and project status.
  • - Keep accurate records of client interactions and requests.

Qualifications

  • - At least 2 years of experience in customer service or customer care.
  • - Excellent spoken communication in Arabic and English.
  • - Good computer skills, including Microsoft Office.
  • - Strong listening and problem-solving skills.
  • - Patient, courteous and professional manner with clients.